St. Luke's sets up self-triage website

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Posted at 11:14 AM, Apr 01, 2020
and last updated 2020-04-01 13:20:50-04

BOISE, Idaho — St Luke's has created a COVID-19 self-triage tool for their patients. To access the tool, head to the myChart website and follow the steps and answer the questions.

After a patient logs in to myChart, the symptom checker walks them through screening questions. The questions will will a person to know to stay home or come to a doctor's office. The tool also tells them what to do to care for themselves.

The self-triage tool is not a replacement for primary care providers. St. Luke's officials hope the tool is an option to help reduce the impact on urgent and quick care facilities. They also hope it will help reduce exposure to people who are sick, or think they might be. More information on the tool can be found here.

During this time, St. Luke's is also doing telephone visits to allow scheduled patients to talk with their provider. In some instances, like at certain Primary Care and St. Luke’s Cancer Institute clinics, myChart video visits are also available and will allow scheduled patients to interact with a St. Luke’s provider through an audio/video visit.