Pocatello residents report losing thousands of dollars after city billing system hacked

Posted at 3:04 PM, Sep 25, 2019
and last updated 2019-09-25 17:04:50-04

POCATELLO, Idaho — Several Pocatello residents say they've had unauthorized funds taken from their bank accounts -- after the city's billing system was hacked.

The Idaho State Journal reports Pocatello police say several people who pay their municipal utility bills online with a debit or credit card have reported losses ranging from thirty dollars to thousands of dollars.

Pocatello city spokesman Logan McDougall says the city is working with its billing system vendor, Click2Gov, to investigate the matter.

Police Sgt. Brian McClure says police discovered the security breach when they noticed similar unauthorized payments from California, while investigating several fraud cases.

City officials won't release details of the timeline of the hack, citing the ongoing investigation. In a prepared statement, city officials said they are working with the contractor and cybersecurity experts to determine the scope of the hack.

(by Associated Press)