BOISE — UPDATE: In a Tweet by CenturyLink late Thursday night, the company said that engineers found a "network element that was impacting customer services." They are addressing the problems related to that element, and expect all services to be restored by early Friday morning. You can find the most up to date information on the outage in your location here.
CenturyLink engineers have identified a network element that was impacting customer services and are addressing the issue in order to fully restore services. We estimate services will be fully restored within 4 hours. We apologize for any inconvenience this caused our customers.
— CenturyLink (@CenturyLink) December 28, 2018
ORIGINAL STORY: Some CenturyLink customers across the country were without the internet as outages stretched from New York to California.
The company said in a statement Thursday that its network was "still experiencing a disruption" and that it was working to restore services. It provided no other details, including how many customers were affected.
The CenturyLink network is still experiencing a disruption affecting customer services. The CenturyLink technical teams will continue to work around the clock until services are restored.
— CenturyLinkHelp Team (@CenturyLinkHelp) December 27, 2018
Jessica Rosenworcel, a member of the Federal Communications Commission, said via Twitter that this was a "nationwide outage" and her agency needed to investigate.
It appeared that most of the trouble was in the West.
The Idaho Statesman reports that the internet problems led to the temporary shutdown of phone services at the Idaho Department of Correction and the state's Department of Education.
There were reports of ATM machines not working in Idaho and Montana.
