News

Actions

CenturyLink expects internet to be back early Friday morning

CenturyLink service outage update
Posted at 4:11 PM, Dec 27, 2018
and last updated 2018-12-28 07:39:35-05

BOISE — UPDATE: In a Tweet by CenturyLink late Thursday night, the company said that engineers found a "network element that was impacting customer services." They are addressing the problems related to that element, and expect all services to be restored by early Friday morning. You can find the most up to date information on the outage in your location here.

ORIGINAL STORY: Some CenturyLink customers across the country were without the internet as outages stretched from New York to California.

The company said in a statement Thursday that its network was "still experiencing a disruption" and that it was working to restore services. It provided no other details, including how many customers were affected.

Jessica Rosenworcel, a member of the Federal Communications Commission, said via Twitter that this was a "nationwide outage" and her agency needed to investigate.

It appeared that most of the trouble was in the West.

The Idaho Statesman reports that the internet problems led to the temporary shutdown of phone services at the Idaho Department of Correction and the state's Department of Education.

There were reports of ATM machines not working in Idaho and Montana.