Idaho revokes care facility license

Posted at 5:01 PM, Feb 22, 2016
and last updated 2016-02-22 19:01:06-05

Idaho has revoked the license of a Boise assisted living facility, effective immediately, according to the Idaho Department of Health and Welfare.

Department spokesman Tom Shanahan said the Brookdale Castle Hills facility at 5955 Castle Drive in Boise can no longer accept new residents.

“There have been at least 10 complaints against the facility in the last 12 months,” Shanahan said.

Details were not immediately available as to the nature of the complaints or what prompted the state investigation.

The facility has appealed the license revocation, Shanahan stated. That means the facility can remain open, but can only care for its existing residents.

A Health and Welfare hearing on the license revocation is scheduled for March first.

“Our investigation found (Brookdale Castle Hills) residents were in no immediate jeopardy,” Shanahan pointed out.

The facility’s website site states, in part, “Brookdale Castle Hills is an exceptional Assisted Living community serving seniors and their families from Boise, Nampa, and other towns and suburbs of the southwestern Idaho Treasure Valley region. We are regarded as a premier senior care community in this area because of the relationships our associates have with families who entrust us with the well-being of their loved ones.”

It also states, “Our community is owned and operated by Brookdale, the nation’s largest provider of senior living solutions. We are the number one leader in retirement hospitality and care because our associates connect with our residents, “adopt” them as our grandparents, and enrich their lives every day.”

Brookdale Castle Hills managers have not responded to our interview request.