Boise FD advises public on 9-1-1 calls

Posted at 5:41 PM, Apr 11, 2016
and last updated 2016-04-11 19:44:17-04

If someone is calling 9-1-1 for a person who falls into the Boise River, the Boise Fire Department says the public can help save time by including the number of people in the water, and any kind of information that helps locate where they entered the water, be it the name of a street sign or a business name.

"Somehow get some information to the dispatcher that clearly explains where you are," says Chief Paul Roberts of Idaho Fire Department Special Operations. 

That is especially crucial as rescue operations under the present conditions may be challenged even further by the river at its present level.

The Fire Department's Rescue Boat may not be able to travel under bridges with the current levels being so high: therefore, the boat would have to be brought out of the water, walked across a bridge, and then be put back into the water before continuing the operation.