MERIDIAN, Idaho — Meridian Mayor Robert Simison and the Boise Valley Economic Partnership announced Monday that Valor Global has acquired Pro Service Boise -– and will be expanding its technical, operations, and customer experience center in Meridian.
Officials of the Arizona-based company, which provides outsourced customer care services and solutions to some of the world’s leading brands, say the company plans on creating 1,000 new jobs and investing over $5 million in the Meridian area over the next five years.
Clark Krause of the Boise Valley Economic Partnership said, “Valor Global is an important addition to our growing technology and customer care sector, creating an estimated economic impact of more than $10 million in the first year alone. The company will generate more than $50 million in new payroll over the next five years, giving an important boost to small businesses, restaurants, housing and other amenities in downtown and beyond.”
“The City of Meridian is pleased with Valor’s expansion into our community and the region. We look forward to working with them as they grow and assume the high caliber customer support services established by Pro Service Boise,” Simison said.
“We are ecstatic that what our amazing Pro Service team has built over the past nine years in the Treasure Valley is becoming a part of the market leading Valor Global organization,” said Mac Harman, Co-Founder and Director of Pro Service. “I’m very impressed with the leadership, culture, and results achieved for clients by Valor Global and I’m confident that Pro Service is positioned better than ever as a significant employer and community member in Meridian.”
The acquisition allows the company to continue servicing customers globally from multiple locations in Idaho, Arizona, Philippines and Costa Rica.
“Valor is rapidly expanding across the globe. In the past two years, we have hired over 1,000 teammates at different locations. Today, we are excited to announce that Idaho, will be our next domestic location,” said Valor Global CEO Simer Mayo. “(The Boise area) provides a wealth of talent with Boise State University, the College of Western Idaho and an emerging tech scene, which is the perfect combination for Valor Global. We plan to hire nearly 1,000 team members in our location in Meridian and hope to continue growing well beyond this in the city and state.”
Interested job candidates are urged to visit the company’s website: www.proserviceboise.com/careers.
(photo courtesy: Valor Global)