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New hotline available for Idaho residents in need of support during the pandemic

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New hotline available for Idaho residents in need of support during the pandemic
Posted at 3:02 PM, Aug 10, 2020
and last updated 2020-08-11 10:14:15-04

A coronavirus hotline is now open for Idaho residents searching for crisis support amid the pandemic.

The Idaho Department of Health and Welfare (IDHW) announced the new hotline will be available to Idahoans searching for behavioral health support, food security, housing and other services. The department announced responders with the helpline, COVID Help Now, will give emotional support and aid for crisis needs by connecting callers with local resources, according to a release from IDHW. Counselors are available to help individuals manage stress and provide coping mechanisms.

Callers will remain anonymous and no case records are taken, according to the department.

The COVID Help Now line is available from 8 a.m. to 5 p.m., but callers can leave a voice mail after hours and will be called back the following day. Counselors through the help line can be reached by calling or texting 986-867-1073 or toll-free at 866-947-5186.