City of Boise finds parking solutions

Posted at 5:41 PM, Dec 18, 2019
and last updated 2019-12-18 19:41:18-05

BOISE — The ParkMobile App, which launched in 2016 in downtown Boise allows users to pay for parking through their smartphone.

"Some have predicted that it wouldn't last, but it has, and it's a great way to streamline our resources and also streamline the way that we streamline revenue from our parking, and it's been a great way and a great option," said Lana Graybeal, City of Boise.

To use the app, users need to make an account, put in your credit card information, and license plate. Then users choose the zone that you're in and the amount of time that you want to park. It does give a 15 minute reminder before the time is up so you can add more time.

In 2019, 46 percent of users paid with a credit card, 27 percent paid with coins, and 27 percent paid with park mobile.

The customer does pay a 25 cent convenience fee to ParkMobile every time they pay for it.

The City of Boise says they always want to offer the option to pay with coins. For people who don't have smartphones, park mobile gives the option to pay by any phone by dialing a specific number.

"There are people still using coins, and that has just been a habit that they've gotten used to, and we don't want to take that away from them," said Graybeal.

To learn more about the app head to, https://parkmobile