Busiest return day not so busy
Best buy RC willey were open today for returns, but probably had more news sales.
The day after Christmas is the busiest return day for stores. Usually it’s very chaotic and stressful, but that was not the case in Boise today. We went to some of the stores this morning at 11 am and parking was pretty easy to find and traffic w Video by IdahoOnYourSide.comvideo
The day after Christmas is the busiest return day for stores. Usually it’s very chaotic and stressful, but that was not the case in Boise today.
We went to some of the stores this morning at 11 am and parking was pretty easy to find and traffic was almost normal. Once inside, the stores were quite bearable. Why? Well, maybe the weather kept some people at home. But, no matter the weather, this week will be very busy in retail stores. Not everyone is racing to the stores to return Christmas gifts, a lot of them are also there to buy something.
“Well it's the day after Christmas you know, kind of typical. People like to come in and spend the money they got from grandma and get something they really wanted,” said Jon Jensen, RC Willy General Manager.
The day after Christmas is usually one of the busiest return days, but the roads in the Treasure Valley might have kept some people home Wednesday. At a lot of stores, including Best Buy, the return lines were reasonable.
“We do our best at the geek squad return counter to make sure that we check all the returns and making sure that we're getting back exactly what the customer got,” said Josh Pence, Best Buy Asst. Store Manager.
Stores are capitalizing on this busy return day. All of them have major after Christmas sales.
“We've got great values throughout the store, not only in electronics but, we start a new flooring sale today, $39 labor,” said Jensen at RC Willey.
They know that if you come in to return something, you just might stay long enough to buy something that's a really good deal.
“We have a lot of great deals going on this week so, more sales and then people get those gift cards and it's like money burning a hole in their pocket," said Jensen. "So, they want to come in and get good deals and use those gift cards."
One other thing stores are looking out for is fraudulent returns. It's estimated that consumers return two billion dollars in stolen and fraudulent purchases every year in the US.
“We do see that, what we call rocks in a box, sometimes people try to fraudulently return something,” said Pence.
One other thing to remember is even though most stores don't prosecute because fraud is very difficult to prove, it is still illegal.