Idaho Lottery retailers pass four-month security and integrity probes
The Idaho Lottery said they have concluded a four month investigation to "protect the security and integrity of all its games", using undercover operatives and decoy high-tier winning tickets
The Lottery said they evaluated cashing procedures of the decoy winning tickets at 128 of its 1150 retailers in 61 cities and towns across Idaho during the investigation and found that 100% of all Idaho Lottery retailers checked had met all of the security and integrity criteria.
“We believe protecting the security and integrity of our games is the highest priority for maintaining public confidence in our business,” stated Jeff Anderson, Idaho Lottery Director. “This program was created specifically to protect our players and retailers from internal theft and fraud. The stores selected were a representative sample of all retail locations statewide. Our reputation for security and integrity remains unblemished.”
The investigations began in April 2012. Idaho Lottery undercover operatives entered the retail locations and presented winning tickets for payment, ranging from $3 to $10,000 winners. During the transactions, the retailer clerk’s conduct was monitored to see if they understood the ticket redemption process, would assist the operative with Lottery questions, and to determine if any attempt to defraud the operative by retaining the ticket without providing a claim authorization receipt or by cashing the ticket and paying less than the value of the prize.
All of the Idaho Lottery retail locations checked during the investigation recognized the tickets as being high-tier winners. About 85% of them immediately instructed the operatives to sign the back of their ticket.